Travall.com currently serves our U.S. customers only. Depending on your location, you'll need to visit one of our international websites for orders outside of the United States.
There is NO ADDITIONAL CHARGE for shipping within the contiguous United States. Delivery times will vary depending on the delivery location but are generally between 3-5 working days.
For customers located in Alaska, Hawaii and Puerto Rico, shipping charges will apply. Please contact the Travall customer services team by email on firstname.lastname@example.org with details of the product you wish to purchase and your required shipping address. The team will then be able to supply you with shipping costs and will be able to assist you further if you wish to proceed with an order.
We cannot deliver to PO boxes, to Army Post Offices (APOs) or Fleet Post Offices (FPOs). We are sorry for any inconvenience. If you would like to send a Travall accessory to someone in the armed services the best suggestion is to have the accessory shipped to yourself and then utilize the U.S. Postal Service to send it.
Orders received before 3pm Eastern will be shipped the same day. Orders received after this time on Fridays will be processed and dispatched the following Monday. Any orders on a federal holiday will be dispatched on the following business day.
Order Tracking and Assistance.
After you've ordered you'll receive a confirmation email with your purchase details. The courier will also email you directly, providing you with a reference number and website link through which you can track your order and check the expected delivery time.
A common reason for non-delivery is that there was no one at the shipping address to sign for your order. If you are in any way unsure whether you will be present when your delivery arrives, please provide us with a different shipping address, or give a neighbor written permission to sign for the order. In the event of non-delivery, goods will be returned to Travall and a return surcharge applied. Any money refunded to you will be minus these charges.