Frequently Asked Questions

 

Will a Travall Guard from a similar size car fit my vehicle?
No, Travall Guards are designed to fit each specific make and model. They are not interchangeable, even with a vehicle of a similar size or type.

Are Travall Guards available in other colors?
Travall Guards and Dividers are finished in a neutral grey nylon powder coating, as we find that this color complements the majority of vehicle interiors.

My vehicle is fitted with a sunroof. Will a Travall Guard still fit correctly?
Wherever possible, we try to develop Guards to fit both non-sunroof and sunroof versions of a particular vehicle. Those fitted with a sunroof generally have a lower interior roof to incorporate the sunroof mechanism. This can lead to fitting problems on some models, so please read the product listings thoroughly and, if in doubt, send us an email through our contact page.

I have misplaced some parts from my Travall Guard fitting kit. Is it possible to order the parts required?
Yes, we can supply parts to order. Please contact our customer service team on info@travall.com for a replacement.

I am looking to buy a Travall Guard, but there are two different vehicles shown for my model year, how do I choose?
Sometimes vehicle manufacturers continue to sell the previous years model alongside a brand new model, which can be confusing. Look carefully at the images of the vehicles on our site, and if you still can't decide, please send us an email through our contact page. We'll email you back requesting photographs of the vehicle (preferably front and rear views). We'll then be able to help you choose the right accessories for your vehicle.

Where are Travall Guards and Dividers made?
Travall Guards and Dividers are designed and manufactured in Derby, a city at the heart of the United Kingdom famous for its engineering heritage.

Are Travall products easy to install?
The Travall Guard can usually be fitted in an average of 30 minutes, while our Dividers take just minutes to install. Both can be removed quickly and easily when not required on a journey.

Will a Travall Divider fit with another brand of barrier?
No, Travall Dividers are only compatible with Travall Guards and are not designed to be used with any other manufacturer’s product.

I’ve lost the fitting guide that came with my Travall Guard, can I get a replacement?
You’ll find exactly the same step-by-step installation guide on the appropriate product page on our website. This is in a format which can be both saved and printed.

I'm having problems fitting a Travall Guard into my car, what should I do?
If you are experiencing any problems with fitting a Travall accessory, or are unsure about a particular point in the fitting guide, please send us an email through our contact page. Please have your order number order, product number handy so that our customer service team can resolve any problems quickly and effectively.

Have your Guards been crash tested?
We have a video covering the manufacture and safety aspects of the Travall Guard, including crash testing. Click here to view it.

Can the load cover/parcel shelf still be used with the Travall Guard in place?
There are very few Travall Guards which don't allow you to also use the parcel shelf while the barrier is fitted.

Can the Divider be fixed into alternative positions?
While our original Dividers can only be placed in a central position, the majority of newer Travall Divider can be installed in three positions.         

If you have a question about Travall products that's not been covered here send us an email through our contact page.